To Make A Consultation
To minimise delays consultations at Cooper Street Clinic are by appointment only, however, emergencies will always be given priority. Please book online using the “Book appointment” button above or call one of our friendly receptionists on (02) 9328 5444 to arrange an appointment. Every effort will be made to accommodate your preference for doctor and time.
To ensure your needs are met, at Cooper Street Clinic we prefer that one health issue per standard consultation be discussed with your doctor. If you have more than one issue to discuss, or if you feel that you need more than 15 minutes with your doctor, please request a longer consultation. Remember that if you take more than your allocated time with the doctor it will affect waiting patients. If in doubt, simply discuss your needs with one of our receptionists when booking an appointment.
If you are unable to attend your scheduled appointment, please contact us to cancel or change your appointment time. The full fee is charged to patients who do not provide us 4 hours notice for cancellations or changes to appointments (not claimable through Medicare). Psychology and Dietitian appointments require 24 hours notice.
Cooper Street Clinic is a private practice and we do not routinely Bulk Bill consultations. Patients are asked to pay in full at the time of your consultation. The fees below are to be used as a guide only as charges will vary depending on the length of time you spend with the doctor and the complexity of your medical appointment. If a procedure such as an ECG, blood collection or minor surgery is performed, an additional fee may be charged by your Doctor.
Monday – Friday
- Standard Consultation (up to 15 minutes) $100. Medicare rebate is $37.05
- Long Consultation (16-30 minutes) $190. Medicare rebate is $71.70
- Extended Consultation (31-45 minutes) $270. Medicare rebate is $105.55
Saturday consultations attract an additional $5 fee
NB: New patients to Professor Kerryn Phelps are booked for 60 minutes and the initial fee is $400.00 (Medicare rebate is $105.55).
Payment can be made by cash, credit card or EFTPOS. All credit card transactions will attract a 1% surcharge. For your convenience, we can process your claim through Medicare online and your refund will be deposited into your nominated bank account within 48 hours. To take advantage of this service you will need to register your bank details with Medicare.